Challenge

As an off-the-shelf software vendor, Metastorm runs a lean professional services group staffed with highly trained individuals. When situations arise where particular subject matter expertise is needed or resources are unavailable, Metastorm looks to proven partners for assistance.

Solution

Modus21's Business Process Management focus, coupled with our investment in training and testing on the Metastorm BPM Suite makes for a natural fit to provide support for Metastorm Professional Services. Modus21 works with Metastorm Account Managers and Practice Managers to provide process development, integration, and BPM consulting for Metastorm's customers.

Result

Modus21 has supported Metastorm on several engagements, performing different functions from process development to analysis and consulting. A few example engagements are:

• SharePoint and Barcode integration at Electronic Evidence Discovery
• Project and process audit, BPM consulting at EyeMed Visioncare
• Hummingbird DM integration and process development at Foley Hoag, LLP
• Software upgrades and document management integration at El Paso County, Co.
• Integration with outside applications using the Metastorm API at Rockefeller Institute