Modus21 is a recognized thought leader in the formation and delivery of Service Oriented Architecture (SOA). The integration of our process-centric approach and SOA has proven very successful in client engagements. We continuously work with new areas of technology to evolve our approach with new tools and techniques.

Modus21 Provides:

After the process has been identified and the solution has been designed, Modus21’s professional services personnel can help deploy Business Process Management and Workflow tools. Often these tools don’t require specific programming knowledge, but they do require people with experience using them. Modus21 has been implementing these tools for more than 5 years and has completed more than 50 projects of this kind. Modus21 not only understands how these tools work, but has experience in the wider technology infrastructure that helps our customers understand the impact these tools will have on other technologies currently in use by the organization.

There are often several initiatives that are required when dealing with large projects and process improvement.  Not only is it necessary to effectively design and implement process applications, but is also important to develop the required resources necessary to support those applications in a production environment.  Modus21 has significant experience developing help desk, service desk, and ITIL environments that effectively support the overall organization.

Most process management/workflow tools advertise themselves as “no programming required.” While this is true, that doesn’t mean that no experience in application development and integration is required. Modus21’s professional services team has specific experience developing applications and integrating them into larger technology infrastructures. Modus21 has a proven application development methodology that allows us to work with our customers to get applications developed as quickly as possible while keeping their resource team engaged every step of the way. Modus21 also helps reorganize their project resources in a way that ensures project success. Many organizations have the people and the talent to complete these projects, but need assistance aligning their team members to maximize productivity.